Dear all,
I just bought a Toshiba Satellite L450 Laptop (with Windows 7 Home Premium) from Best Buy 2 days ago. I setup the Norton Anti-Virus, setup the Wifi, changed the theme to make it feel more like my own computer, etc. Once I did all these things I then continued to use the laptop for a few more hours to check email, facebook, myspace, played a game, then shut the system down. When I shut it down, Windows restarted, then a screen popped up stating "Windows Preparing for Configuration". After this screen stayed on for a few hours, I manually shut it down.
In the morning, I turned on the laptop like normal, and again the screen stating "Windows Preparing for Configuration" came up again, and has been on this screen for about 2 1/2 hours now. 
Is this normal??? I asked a friend about it and he suggests that since its brand new and I hadn’t restarted the computer once I loaded all the programs & internet, that the system just needs to boot up everything properly. When I talked to Toshiba tech support, they said that its is normal to take up to maybe 1 hour, but they have never experienced a customer waiting for over 2 hours.
Is there something I did wrong?? Yesterday I had to take care of a small tracking cookie w/ Norton Anti-Virus. Also I’ve added some programs from Adobe Suite 2.0.. could that have something to do with it??
Please Help! Any information is appreciated!
Nope you didn’t do anything wrong but more than 1 hour is excessive. Call Toshiba back and ask them to assist you. It is new and you should not have had this problem. Hopefully it has finished its configuration by now but if not I would be looking to have it fixed.