Posts Tagged ‘factory settings’
I wanted to reset it back to factory settings because the harddrive was given to me by a friend so all of his programs and files were on the computer. There was so much of it, I thought it would be best to just restore the laptop back to factory setting. By the way, my harddrive is by HP but the laptop itself is an IBM. the harddrive does fit the laptop. I logged into the restore managed that HP provides and I selected the setting to restore to factory setting. It went through the entire process and once it got to 100% I got an error message saying the restore process could not be complete, please try again and then the laptop restarted itself. When the laptop restarted itself, before getting the to desktop, the same error message pops up again. The moment I click ok to get out of the message, my laptop restarts and the same thing happens over and over again. Eventually I figured out that by doing alt-ctrl-delete to get into the task manager, a file shows up "audit.exe" if I end the process for it, it takes me to my desktop and everything has been fully restored. The computer fully works, but anytime I restart the computer I have to go into the task manager to end that process and be able to pull up my desktop. I am pulling my hair out because I dont know what to do to make that error message go away. I did a virus scan and theres no virus. Also, I tried going into the restore manager again to try redoing the factory restore and it wont allow me to pick that setting anymore and I cant restore to a previous date, because no restore point was created.
The only thing I can think of, is continue using the laptop as it is OR go buy windows vista and install the operating system and use that as my factory restore.
Is there anything that can be done to make the error go away?
The laptop is running on Vista, I dont have an operating system disk unless I go buy one, and im unsure how to get into safe mode because the harddrive is HP, but the laptop itself is an ibm thinkpad. im not sure if the process to start safe mode is the same for both.
I was recently swarmed with a severe malware oriented virus that no matter how many spyware/antivirus oriented programs/software I bought like Norton Antivirus (which I was told for 80 bucks is crap) but I guess I went with the old adage I get what I pay for and then I bought Trend Micro (was also told by the best buy sales associate that it rivals NAV) but it still didn’t help. So I pretty much stripped the 5 year old HP Pavilion desktop that I had back to factory settings, knock on wood the icons are ridiculously HUGE but its been 3days and I haven’t had a whiff of pop up/spyware crap come my way (yet), though my Windows XP was restored to factory settings.
So what can I install on this system so I don’t end up with another Vundo/malware oriented Trojan. I don’t want to install my NAV Antisecuirty software pacakage b/c I was told it was crap & now I can’t seem to trust the generic TrendMicro, so now what do I install so this computer combats any/all update troublesome viruses Thnx
IF I restore my computer to the factory settings with the recovery disk that came with the system, will it remove 100% of bad stuff(pop ups, virus)
because of viruses? Is there an easy way to completely restore a computer back to the factory settings and be 100% sure that no virus is still in the system?
I have a Dell, it won’t connect to Internet and keeps freezing up. I did a scan it has several viruses. My subscription is expired, I bought spyware, firewall etc through my Internet service provider but I am unable to download due to internet connection problems.
i called Dell they want -250 to restore back to factory settings. Unless I pay 250 possibility of all data lost.
What to do?
