I am buying a new laptop. Is the comcast norton ok,or do i need additional protection?The geek squad at best buy wants to sell me tons of antivirus plans?Any thoughts?
If I stay with the norton do I need to disengage the antivirus pakage it comes with.Thanks everyone.This is so cool!
New Laptop Problem, i bought new dell studio 17 laptop. But my internet explorer still takes time to open with/without internet.
Dell Studio 17 inch screen, 4gb ram, 500 gb hard drive, intel core 2 duo T-6500m, processor speed 2.1 ghz, Windows Vista premium.
Now my problem is that internet explorer or firefox still takes time to open, infact its the same as my desktop which is 1gb ram 80gb hrd drive and 2 ghz . Now i asked the geek squad or technicians in best buy and he told me that there is some super fetch thing in new computers so he said it will be abt a month for my laptop to get use to what I do i.e i work on multiple explorers(5-8)and couple spreadsheets. NOW i don’t what should I do? will it really make or real fast after a month or so, but what it don’t.
SHOULD I WAIT OR SHOULD i RETURN AND GET SOME ELSE, COS I CANNOT RETURN AFTER 14 DAYS ARE OVER. please HELP TO MAKE TO MAKE A DECISION.
And if i should return it what kind i should and with what specification.
Be free to be subjective and tell in detail whats going on.
internrt explorer/ fire fox does take time but not really long time. Point is that my 1gb ram take same or almost same time . and I was expecting that 4gb would be real fast.
and I dont want to buy anything expensive than this cos those are for gamers of artists ..but all i need to open multiple explorers fast.
I also installed kaprasky anti-virus but was told it does not make computer slow as compared other anti-viruses in the market.
so one of those geek squad guys at best buy told me that if i want the best anti-virus program, i have to get one from a company known for anti-virus programs and the best anti-spyware would be a different company who specialize just in that. basically, there’s no one brand i could buy, that could do both and match the two separate programs in quality. is this true? or was this guy just trying to sell me an extra program when one could do both and be is just as good? i don’t know if it matters but he recommended web root (spyware) and trend (anti-virus).
Over the summer I purchased a laptop cooler. This worked so good, the fan would stay off. About a month ago, I had a problem with my computer and brought it to my campus computer center. They said they found viruses and whatnot and fixed it. After I got it back the fan would constanly run. They deny they did anything. I hate that they are always on because I bring my laptop to class and its so noisy compared to everyone elses. The laptop is about 3 years old and it is a compaq. I tried to use air in a can but that didn’t help. Do any stores (Best Buy, Staples, etc.) clean the dust out of computers? If so how much does it run? Any other suggestions? Could tech help screwed up my computer?
Over the summer I purchased a laptop cooler. This worked so good, the fan would stay off. About a month ago, I had a problem with my computer and brought it to my campus computer center. They said they found viruses and whatnot and fixed it. After I got it back the fan would constanly run. They deny they did anything. I hate that they are always on because I bring my laptop to class and its so noisy compared to everyone elses. The laptop is about 3 years old and it is a compaq. I tried to use air in a can but that didn’t help. Do any stores (Best Buy, Staples, etc.) clean the dust out of computers? If so how much does it run? Any other suggestions? Could tech help screwed up my computer?
EDIT: Did you notice the part that said I did use a can of air?
And they didn’t rip me off because I didn’t pay. It was free. I doubt they switched out my fan.
EDIT: Did you notice the part that said I did use a can of air?
And they didn’t rip me off because I didn’t pay. It was free. I doubt they switched out my fan.
LOL. I screwed this up.
okay first i am NOT on my computer. on mine, all these windows defender and antispyware 2010 and all this other stuff keeps popping up. it won’t let me access the internet but i need the internet. i can’t keep using my mothers. what is the BEST virus and spyware removal that i can buy and use on my computer that does NOT require the internet to install. i kind of need it from best buy. but i want experienced people to tell me what their experiences from the products were. PLEASE HELP!!!!!!!!!
I have a Dell Latitude Laptop using Windows XP. I took it to Geek Squad because it was skipping and the freezing up when I played DVDs or any kind of audio. When it freezes I have to turn it off witut shutting it down. It also wouldn’t freeze right away..it freezes into about 10 minutes of playing DVDs or youtube videos. It was also making weird noises when it froze. Best Buy informed me that the noise wasn’t any hardware issue, but the kind of noise the computer makes when it’s frozen. They said nothing was wrong hardware wise, and that I had 6 viruses on the laptop. Well now, all those viruses are removed, and my laptop is still skipping and freezing when I play DVDs..to the point where I have to turn off the computer without shutting it down. If it’s not viruses, and geek squad said everything is fine with the computer physically, then what is it?
My friend in Nebraska has asked me to help her with her laptop (i live in AZ ,she used to live here too). She downloaded a bunch of viruses disguised as a virus danger warning from the main OS (ironic huh?) all I know to do is to take it to a computer store like best buy or get a free anti virus software. Any ideas on things that could help? by the way the thing that did it i think was called the antyvirus software fyi.
I have a Dell Latitude Laptop using Windows XP. I took it to Geek Squad because it was skipping and the freezing up when I played DVDs or any kind of audio. When it freezes I have to turn it off witut shutting it down. It also wouldn’t freeze right away..it freezes into about 10 minutes of playing DVDs or youtube videos. It was also making weird noises when it froze. Best Buy informed me that the noise wasn’t any hardware issue, but the kind of noise the computer makes when it’s frozen. They said nothing was wrong hardware wise, and that I had 6 viruses on the laptop. Well now, all those viruses are removed, and my laptop is still skipping and freezing when I play DVDs..to the point where I have to turn off the computer without shutting it down. If it’s not viruses, and geek squad said everything is fine with the computer physically, then what is it?
1 second ago
I have a Dell Latitude Laptop using Windows XP. I took it to Geek Squad because it was skipping and the freezing up when I played DVDs or any kind of audio. When it freezes I have to turn it off witut shutting it down. It also wouldn’t freeze right away..it freezes into about 10 minutes of playing the DVD. It was also making weird noises when it froze. Best Buy informed me that the noise wasn’t any hardware issue, but the kind of noise the computer makes when it’s frozen. They said nothing was wrong hardware wise, and that I had 6 viruses on the laptop. Well now, all those viruses are removed, and my laptop is still skipping and freezing when I play DVDs..to the point where I have to turn off the computer without shutting it down. Also, now it freezes and makes a weird noises when I’m not playing any audio.
If it’s not viruses, and geek squad said everything is fine with the computer physically, then what is it?
I just bought a new HP computer from Best buy and with the computer I got both Trend Micro Anti-virus and Spy Sweeper . When I start-up my computer sometimes it takes like 3 minutes for trend antivirus to load and sometimes it doesn’t even load at all and i have to restart my computer. When it loads everything works fine but the problem is it doesn’t load. I know both antiviruses are not that good but i don’t want to buy new antivirus software. Which antivirus should i uninstall?
I have norton antivirus and when i was using the internet, i got a popup that said malicious software detected or something similar. When i clicked on my antivirus to clean it, my laptop turned off and when it turned back on, it just showed a blank screen. i tried running it in safe mode and i still got the blank screen. After it shows the "Windows Vista loading" screen it just goes blank. I dont have the vista cd because my computer came with vista installed and best buy didnt give me a cd. Im on a very very tight budget so i cant afford to go to geek squad. What can i do?
Dear all,
I just bought a Toshiba Satellite L450 Laptop (with Windows 7 Home Premium) from Best Buy 2 days ago. I setup the Norton Anti-Virus, setup the Wifi, changed the theme to make it feel more like my own computer, etc. Once I did all these things I then continued to use the laptop for a few more hours to check email, facebook, myspace, played a game, then shut the system down. When I shut it down, Windows restarted, then a screen popped up stating "Windows Preparing for Configuration". After this screen stayed on for a few hours, I manually shut it down.
In the morning, I turned on the laptop like normal, and again the screen stating "Windows Preparing for Configuration" came up again, and has been on this screen for about 2 1/2 hours now. 
Is this normal??? I asked a friend about it and he suggests that since its brand new and I hadn’t restarted the computer once I loaded all the programs & internet, that the system just needs to boot up everything properly. When I talked to Toshiba tech support, they said that its is normal to take up to maybe 1 hour, but they have never experienced a customer waiting for over 2 hours.
Is there something I did wrong?? Yesterday I had to take care of a small tracking cookie w/ Norton Anti-Virus. Also I’ve added some programs from Adobe Suite 2.0.. could that have something to do with it??
Please Help! Any information is appreciated!
Okay so I have AOL’s complimentary Safety and Security Center that contains anti-Virus and Spyware protection, but it refuses to update it’s definitions. We are still paying members of AOL, like I’m using AOL to connect to the Internet now, so idk what the problem is. But, the program itself has a yellow flag saying that both my virus and spyware definitions are out of date, and to update them, but when I click "Update Definitions" It just says that the definitions are updated, but they’re not!! And my Window’s keeps saying that it’s out of date also and to get new stuff.
So is there any way that I can manually make the definitions update or something? Or do I have to get new protection and buy something from Best Buy?
I tryed Webroot Spyware and I didn’t like it, it locked up on my computer for some reason.
So what should I do to fix my AOL one, and if it’s unfixable what should I use? What do you guys use/reccomend?
I need to buy a good anti spyware for my PC. I do not want anyone recommending free ones over the net; instead I am looking for one I can buy from future-shop or best buy. What are some good brands? how much do they cost? I am also running Norton in order to protect my computer from viruses; whatever I get has to be compatible with that.
prefereably something that’s available in a local software, such as Best Buy or Office Depot.
I just bought a computer from Best buy and also got Norton virus protection and some spyware thing they recomended. Are previous computer we had crashed 3 times, we had McAfee before the 3rd time it crashed. What are the best software programs to have? How often should I update? how often should I run a clean up? I don’t know much about viruses, but I don’t want my computer to crash again. Are the programs I go from best buy going to work? Also do you know if I can go in and recover anything on my computer? Is it worth getting it running again, or just pitch?
Well first off we have had this old computer maybe since i don’t know 2001 and its a nice one.. its a Windows Xp made in 2000. Well we needed to have an anti virus software on the computer, so we decided to get Webroot and it’s a really good virus protector. But the problem is we bought "Webroot Spysweeper AntiVirus" And so we had installed it, and now about two months later we realize after amost 12 scans that it hasent been sweeping for viruses. So we relize that it would not let us click the option to scan for viruses or any of the enableing, Do you have to add anti virus to the subsciption? Is this software supposed to come with antivirus protection, or do you have to subscribe because we have gone to the page wear it asks you what you want to buy, so it says it is 10 dollars but I still want to know?
I know that but we bought it from best buy for 40$
I’ve got a Dell desktop and a Toshiba laptop. My lap-tippity-top went and got a virus on it. I got all the visible viruses out using Webroot software but it keeps randomly shutting down. I went to Best Buy and talked to the Geek Squad guys and they said it was a virus loaded into the memory or something and that to get rid of it I would have to restore it to factory condition. The thing is, I don’t have any system disks or anything for my laptop, but I DO have them for my desktop.. Can I use those disks or do I have to go and buy disks FOR MY LAPTOP? If I DO have to go buy them, where do I go and about how much do they run for?
I was recently swarmed with a severe malware oriented virus that no matter how many spyware/antivirus oriented programs/software I bought like Norton Antivirus (which I was told for 80 bucks is crap) but I guess I went with the old adage I get what I pay for and then I bought Trend Micro (was also told by the best buy sales associate that it rivals NAV) but it still didn’t help. So I pretty much stripped the 5 year old HP Pavilion desktop that I had back to factory settings, knock on wood the icons are ridiculously HUGE but its been 3days and I haven’t had a whiff of pop up/spyware crap come my way (yet), though my Windows XP was restored to factory settings.
So what can I install on this system so I don’t end up with another Vundo/malware oriented Trojan. I don’t want to install my NAV Antisecuirty software pacakage b/c I was told it was crap & now I can’t seem to trust the generic TrendMicro, so now what do I install so this computer combats any/all update troublesome viruses Thnx
My uncle and I bought 2 laptops in the last 2 days..yesterday we went to best buy and bought PC Cillin Anti-Virus software(disk)..i was wondering if i will be able to use this software on BOTH laptops–both Laptops need protected..thnx (this question is under beauty because no one ever answers under the computer category, lol)
I’m not sure, I’m hoping you all will know. I got a virus from my laptop, with the USB drive plugged in. Then, to test it out to see if the USB drive still worked, I plugged it into the school computer and it read: H:/ denied.
So I went back to ‘My Computer’, then right clicked the removable disk, and clicked ‘format’. It took less than 30 seconds to format it, and as I went back to check on the disk, nothing was there, as I opened it. No H:/ denied, no information was stored, it was as if it was completely new.
I’m not sure if it’s removed the virus completely, but it did destroy all my files that were saved onto there.
Can you guys help me make sure (the school security’s network has a high level of security as compared to my normal computer)? I don’t want to risk getting a virus on my new laptop if I use this flash drive. I’m too scared of plugging it in and running an anti-virus scan on it since it’s already plugged into the computer, it’ll infect it immediately before I open to read the files.
I’m not sure if it’s been deleted or if it’s safe to use. Should I just buy a new one? If so, any recommendations for a flash drive that is affordable, durable, long-life with use (can withstand a large amount of uses with saves). This one that I’m using is a PNY attache 4gb, I got it last two years ago for at Best Buy.
Are you extremely 100% positive that if I formatted it, which I hope I did… Right-click format, and then a window shows up and there’s a process completion bar and it takes 30 seconds to it’s completion, it was formatted? I hope it is, I don’t want to spend another on a flash drive. Thanks. 
Here are the specs on the laptop im considering it is Gateway Model: MD 7309u
- Intel Pentium processor T4200
- Features an 800MHz frontside bus, 1MB L2 cache and 2.0GHz processor speed.
- 3GB DDR2 memory
- For multitasking power, expandable to 4GB.
- Multiformat DVD±RW/CD-RW drive with double-layer support
- Records up to 8.5GB of data or 4 hours of video using compatible DVD+R DL and DVD-R DL media. Also supports DVD-RAM.
- 15.6" LCD high-definition widescreen display
- With Ultrabright technology and 1366 x 768 resolution showcases movies and games in rich clarity.
- 250GB Serial ATA hard drive (5400 rpm)
- For ample storage space and fast read/write times.
- Intel Graphics Media Accelerator 4500M
- With Intel Dynamic Video Memory technology and up to 1759MB total graphics memory. High-definition audio support. HDMI interface for connecting HD peripherals.
- Illuminated multimedia touch control buttons
- Keep your favorite media accessible at the touch of a button.
- Built-in high-definition webcam with microphone
- Makes it easy to chat with and send video mail to family and friends.
- Multi-in-1 digital media reader
- Supports Secure Digital, Memory Stick, Memory Stick PRO, MultiMediaCard and xD-Picture Card formats.
- 4 high-speed USB 2.0 ports
- For fast digital video, audio and data transfer.
- Built-in high-speed wireless LAN (802.11b/g/n)
- Lets you wirelessly connect to the Internet on the go.
- Built-in 10/100/1000 Gigabit Ethernet LAN with RJ-45 connector
- Along with a V.92-ready 56 Kbps modem for easy wired Internet connectivity.
- Weighs 6.5 lbs. and measures just 1.7" thin
I am looking for a laptop mostly used for school and email, editing pictures and I also will be downloading music on it (which i know puts me at risk for some viruses). So I’d buy the norton anti-virus for the next years(is this sufficient enough for my protection). I plan on having it for 4-5 years at least!, I plan on getting the best buy Black-tie warranty for another 0. It is on sale for 9 at best buy. Please tell me any suggestions or pointers you have! or other reccomendations. I’ve never thought as gateway as being a good brand, so i am really unsure, but i also don’t know a whole lot about computers. Is the 4gb of ram worth the extra money? or is 3gb plenty of room for me, and my computer still not be slow after a few years?
Thank you =]
Yeah, im not a gamer at all, unless the occasional pogo counts!
We live in the NW side of Chicago…. and one of our computers has been infected with a virus, Im aware that if Im not mistaken even if we now go to lets say Best Buy and buy a Virus Protector it will not get rid of the virus.. even though I always thought there were Virus Remover programs… So my question is do you guys know of any cheaper alternatives to Best Buy who the starting fee is 0 of maybe a mom and pop shop or atleast a place I can trust in that may be a bit cheaper inside the city of Chicago? I believe Micro Center is also expensive.
I have this java:exploit and Java/Selace virus and i dont know how to get rid of it. My onecare is expired and the safety scan on windows identified it but couldnt remove it….
Anyone know any really good virus protection that could take care of this problem and protect my computer?
Something i can buy from best buy or future shop
just provide me with a name
Thanks alot i really appreciate it guys =]
We live in the NW side of Chicago…. and one of our computers has been infected with a virus, Im aware that if Im not mistaken even if we now go to lets say Best Buy and buy a Virus Protector it will not get rid of the virus.. even though I always thought there were Virus Remover programs… So my question is do you guys know of any cheaper alternatives to Best Buy who the starting fee is 0 of maybe a mom and pop shop or atleast a place I can trust in that may be a bit cheaper inside the city of Chicago? I believe Micro Center is also expensive.
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