I bought an ex display laptop but realised the shop I bought it from, Comet, had already made their own settings etc on the laptop. For example, the C drive is called ‘comet’ and although I can change the name of the computer when I receive files and download things they are always saved under the name ‘comet’. Also, when I turned my laptop on it started up just as if I had used it before (because its ex-display). For some reason I can’t help feeling this laptop is second hand, even though it hasnt been used before exept to show people in the shop.
Is there a way I can restore the laptop to its factory/original settings so that when I turn it on it is as if it has never been used before and I am the first person to have used the laptop? I want to run the startup seetings that would have run if the laptop was turned on for the first time.
I have a HP G60 and it is on windows vista home premium.
However, I don’t really want to lose certain things such as the Norton anti virus that was already running on this laptop and has a month left, or programs such as microsoft word or windows defender.
Thanks for your help it is appreciated!
Comet tend to put their own advertising crap on display models, I bought an ex-display from them and the guy told me to run the recovery programme when I got it home. I did that and it shifted the crap and left me with what is was supposed to have. You should find the recovery programme in the Start Menu. Mine is in Utilities, Recovery Manager, yours could be anywhere.
Congratulations for including the fact that you have VISTA Home Premium as your Operating System. So many computer-related questions on YA come with hardly any detail for which it is difficult to provide answers.
You want to re-name your drive. To do so, go to the ‘Computer’ icon on your Desktop (or find it it under Explore).
Find the ‘Comet’ drive, highlight it and right-click on it. Select ‘Rename’ and return it to ‘C:’ if that was your intention.