PLEASE HELP VIRUS i got this virus on my laptop from being stupid and accepting a download?
it keeps popping up and will not let me do anything it pretending to be an anti-virus protector and trying to make me buy it i get use the web system restore was so hard to get to and when i finally did i wont work a bunch of different things pop up and when i try to go online it just a viagra ad or something else please help me i had to create another user that’s how im able to type this. i don’t want to lose all my music and files i cant acces them from here
Tagged with: anti virus protector • different things • music • viagra • web system
Filed under: virus tool
I assume you’re running Windows. Start your computer, and press F8 when the boot screen appears, then start in safe mode. You should be able to back up your music and other files to disc from there, then you can do a System Restore.
AVG security, download now,
if that doesn’t work block the program from the internet and uninstall it.
http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html
i recommned booting into safe mode and downloading these three programs:
combofix
smitfraud fix
malwarebytes anti-malware
those should get rid of most infections
to boot into safe mode hit F8 while the computer is booting up.
Go download malwarebytes from softpedia.com or cnet.com and use it(rename the installer if it doesn’t let you install it such as winlogon.exe), then clean the rest of the virus with superantispyware and Hitman Pro 3.5 from softpedia.com/cnet.com
Future Protection use this wizard to recommend security protection for your system:
http://www.techsupportalert.com/secwiz
or go to safe mode and then do the above:
To get into Safe Mode with Networking:
1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode with Networking from the resulting menu.
Or Manually:
Terminating the process:
1.I verify that a Rogue is present. This isn’t hard, since it’s usually popping up just about every few seconds.
2.Click CTRL-ALT-DELETE (if it’s available)
3.Click Task Manager
4.Click Processes
5.Find a process that usually contain all numbers. For example 2342342.exe. If you do not see all numbers then your rogue has a name like…SystemSecurityPro.exe or GreenAV.exe…etc.
6.Select that process and click end process.
7.At this point the rogue process has been terminated.
Removing Rogue Anti-virus that is named with random numbers.
1.Click Start
2.Click Run (or for Vista type in the start search box)
3.For windows xp type: C:\documents and settings\all users\Application Data and click OK. A window will open containing a folder with about 8 numbers. Your Rogue is in there. Delete that folder.
4.For Windows Vista type C:\users\all users in the "start search" box and click enter. Your randomly named folder with about 8 digits should be in there. Delete it.
Removing Rogue Anti-Virus that has a name like System Guard Pro, AV2010, etc
1.Open Windows Explorer.
2.Open your C:\ drive.
3.Open Program Files
4.Find the Rogue and Delete the folder.
If not seek an expert. Good Luck!