The other day i payed for a fake antivirus software called "Personal Antivirus". There was a message saying my computer was infected with trojans etc and that i have to buy antivirus software. So i payed for it. Later on google, i found out that it’s fake… Is there a way to get the money back?
Yes it is possible -contact your bank, ask them to investigate the charge They might help.
No. And now you need to scan your machine with a real anti-malware. I would suggest http://malwarebytes.org for their free scanner to start with. It my be giving out all your personal information across the internet.
*sigh* Unfortunately short of getting a lawyer you will have to call this a loss. You could try to at least see if you can report this fake company to the proper authorities to get them shut down and arrested though.
No , actualy if youv used a crideit card report it stolen
Depends on the method you paid. If you paid via paypal, dispute it, same with the other check outs. If you paid via credit card dispute it or contact the company.
I downloaded that as well not paying attention and thought that I was getting AVG Personal. Regardless get AVG and do a system scan now as that program will put some dirty tracking software on your PC.
See the links I copied below for reference of this rogue software. The 3rd link provides information how they trick people into buying it.
Cheers,
Do not ever pay for fake anti-virus software, there is no way that you can get your money back if you paid for it.
Fake anti-virus software will produce false positives, and it adds more threats to your pc, and it gives fake alerts, making you think that you have a virus.
Remember, whenever you see an alert telling you that your pc is infected in the tray icon without your consent, you must not install it.
Install an antivirus software that is provided to be proven, such as.
PC tools Antivirus
http://www.pctools.com/free-antivirus/
AVG Antivirus
http://free.avg.com/
Avast Antivirus
http://www.avast.com/eng/download-avast-home.html
Avira Antivir
http://www.avira.com/en/pages/index.php
Comodo Internet Security
http://personalfirewall.comodo.com/download_firewall.html
This product includes a firewall
Microsoft Security Essentials
(replaces Windows Live OneCare, currently in Beta, the full version will probably be released sometime this month or so)
http://www.softpedia.com/get/Antivirus/Microsoft-Security-Essentials.shtml
Use Malwarebytes Antimalware to remove Personal Antivirus from your computer, boot to safe mode with networking, and download it from
http://www.malwarebytes.org/
Install it in safe mode, and update it to the latest definitions, and then run a full system scan, and remove it.
Superantispyware is another application which will get rid of personal antivirus.
http://www.superantispyware.com/
Note: you cannot install SuperAntispyware in safe mode.
Good luck.
Well first of all, if you payed by credit card, call your provider, and cancel it ASAP. They will use/sell the info and then spend loads in your name. Your identity has basically been stolen. You cannot get your money back, and you need to get rid of the malware fast. Download Malwarebytes, superantispyware, and then get a nice real time portection like Antivir if you want free one, or kaspersky if you wanna pay.
Oops!! This dubious application has duped many a computer user already – so don’t feel too badly. There is a solution to your PC problems.
Follow the link below and once you have downloaded the FREE infection scanner, you will be provided with information on how to combat this rogue antispyware.
http://www.anti-spyware-101.com/remove-personalantivirus
Remember to always ensure your antivirus software is up to date and fully operational.
Good luck!