My desktop computer is infected with spyware. It has this Total Security 2009 installed on it and i never put it on there. I have Norton 360 on the computer & I can’t open it because it’s infected. There isn’t much that I can open because everything is basically infected. I can open my internet explorer but that’s basically it. I can’t even start up in safe mode. My parents bought a new virus and spyware protection for the computer but it’s not installing. Anyone know of anything I can do?
Try installing windows defender.You can find it in microsoft download section.Or you can install kaspersky internet security which will definitely solve your problem. If those application dont install in your system than I would recommend you to format your hard rive as soon as possible.
Hi,
I found these instructions that may help :-
It is very easy to remove this program from your system. To remove this spyware from your computer follow the steps given below.
* Open task manager and stop this processes. TotalSecurity 2009.exe, tsc.exe, Sc2C21UvvM.exe.
* Delete following files. Winsource.dll, tsc.exe Sc2C21UvvM.exe winsource.dll TSC.lnk Help.lnk Registration.lnk Uninstall TSC.lnk and also delete the directory at C:\Program Files\TSC.
* Remove registry entries of this files. To do this open registry editor and press F3.Then search for tsc.exe. Delete all the entries of that file from registry. Now search for TotalSecurity and Total Security and delete those entries too.Also look for winsource.dll file in registry and delete related entries from registry.
Arnak
Download installation file of Malwarebytes Anti-malware (mbam-setup.exe) to another computer.
Transfer the file to infected computer using pendrive (USB flash drive),.Try renaming the mbam-setup.exe if installation fails.
Try renaming the mbam.exe if the program installs, but doesn’t run.
Total Security is a fake program that hijacks your computer and tries to force you to buy it. It includes a trojan that blocks you from running almost all major antivirus products as well as block access to their websites, mainly because it does not want to be removed. I recommend that you use a lesser know yet very effective program called SpyNoMore to remove Total Security, as of yesterday it was still not being blocked by the trojan.
http://www.spynomore.com/total-security.htm