Hi can someone please help me.. ok so this is my problem I bought an acer laptop about almost five months ago and it came with mcafee virus protection trial and it expired but then I moved around the time I lost mcafee and then I got Concast and got Mcafee again b/c they offer it free to costumers. So then today I was using my laptop and all of sudden I got a pop up saying that I had 8 viruses(which was the first time I’ve ever gotten a virus) so I did a scan with windows defender and Mcafee and both said that there was nothing there but now this pop up keeps on popping up it’s called Extra Antivirus and it has a shortcut and is on the bottom panel of my laptop as well but I kept on deleting it and it won’t go away and it’s not in my programs(I tried to look for it there but it’s not there) is there anyway to get rid of it and if there is how?please help.
Try malwarebytes.com or housecall65.trendmicro.com
The latest version of mcaffee via comcast had a reduced footprint.
You do have a virus. You’ll probably have to take it to a professional. You could try downloading and running Windows Malicious Software Removal Tool from Microsoft’s web site. I hope you’ve learned that you MUST keep your antivirus software current. But I don’t recommend McAfee OR Norton. They slow down you computer big time. Use Avast. It’s free and it’s wonderful. You can download it on download.com.
Good luck