I recently bought a used laptop, a Toshiba Tecra 9100. On startup, it will sometimes freeze before Windows XP can even load. If Windows does manage to load and I get to the desktop, it will freeze soon after. And this is if the laptop even starts up, sometimes I’ll press the power on button and the indicator light will come on, without any other sign of life. I then have to hold the button until the light goes off, then try again. I also don’t have any peripherals attached (mouse, wireless USB adapter, etc.), and it does this with the AC cord connected as well as disconnected.
I was just wondering if these laptops are known to ever experience these problems, because then when I get it repaired, I can point the technician in the right direction (resulting in me hopefully paying less in time saved). He estimated the work would cost 0 CAD, unless it took over an hour. He tested the hardrive and checked viruses for free, and found no problems.
Any info/ thoughts are appreciated, Thanks

One Response to “Known issues with the Toshiba Tecra 9100 laptop?”

  • chizz says:

    I worked with Toshibas for over 4 years in a support function. I had a 9100 that I used as my work laptop and it never gave me any problems. However, what you are describing is a hardware related problem and most likely your motherboard has gone bad, which is bad news. Replacing a motherboard is a complicated exercise, and you should do some research as to the costs involved.

    Hope that helps.

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