I tried to restore my laptop to factory settings and it crashed halfway. What can be done to fix my laptop?
I wanted to reset it back to factory settings because the harddrive was given to me by a friend so all of his programs and files were on the computer. There was so much of it, I thought it would be best to just restore the laptop back to factory setting. By the way, my harddrive is by HP but the laptop itself is an IBM. the harddrive does fit the laptop. I logged into the restore managed that HP provides and I selected the setting to restore to factory setting. It went through the entire process and once it got to 100% I got an error message saying the restore process could not be complete, please try again and then the laptop restarted itself. When the laptop restarted itself, before getting the to desktop, the same error message pops up again. The moment I click ok to get out of the message, my laptop restarts and the same thing happens over and over again. Eventually I figured out that by doing alt-ctrl-delete to get into the task manager, a file shows up "audit.exe" if I end the process for it, it takes me to my desktop and everything has been fully restored. The computer fully works, but anytime I restart the computer I have to go into the task manager to end that process and be able to pull up my desktop. I am pulling my hair out because I dont know what to do to make that error message go away. I did a virus scan and theres no virus. Also, I tried going into the restore manager again to try redoing the factory restore and it wont allow me to pick that setting anymore and I cant restore to a previous date, because no restore point was created.
The only thing I can think of, is continue using the laptop as it is OR go buy windows vista and install the operating system and use that as my factory restore.
Is there anything that can be done to make the error go away?
The laptop is running on Vista, I dont have an operating system disk unless I go buy one, and im unsure how to get into safe mode because the harddrive is HP, but the laptop itself is an ibm thinkpad. im not sure if the process to start safe mode is the same for both.
Tagged with: error message • factory settings • harddrive • how to get into safe mode • hp • laptop • operating system • task manager • virus scan
Filed under: virus tool


you can removed that notification >restart in Save Mode >Delete Audit.exe
Start >Run.. >type msconfig >Startup >Removed the Audit.exe line
Restart the computer.
>good luck!
>>>>>>
Save Mode how to
> http://bertk.mvps.org/html/safemodevista.html
The most easiest way to solve your problem is to reinstall your operating system. But another solution may solve that problem…
If u r using windows XP then in ur primery drive where operating system is installed(usually its C: drive),go to Windows folder n there u find a "prefetch" folder.Inside it,find that file which starts from "audit.exe" name.Delete that n then restart ur Laptop. May b your problem solve from this…