Virus Removal Tool

Try this;

Update and use your own antivirus or download and update the PC tools free antivirus below and download the pc tools spyware doctor and update it,, then restart your computer (tap F-8 during startup) select safe mode and scan with both tools while in safe mode, This should find the problem so you can remove it;

PC Tools free antivirus, free, Works well; Note you should only run one antivirus at a time;

http://www.pctools.com/free-antivirus/

Kaspersky free antivirus; Note, you should only run one antivirus at a time,

http://usa.kaspersky.com/products_services/free-virus-scanner.php

This is a free antivirus tool called avg free, Note; You should only run one antivirus at a time;

http://free.grisoft.com/doc/downloads-products/us/frt/0?prd=aff

The free edition of spyware doctor, The best for removing spyware and malware and it finds backdoor trojans and its free,

http://www.download.com/Spyware-Doctor-Starter-Edition/3000-8022_4-10754824.html

SG

Sure.. invest in a proper security "suite" tht includes antivirus, firewall, antispyware, etc and is from a reliable vendor (like mcafee or norton) and ensure it is properly configured and completely up to date (then reboot and run a complete scan with all programs shut down). This will remove most malware unless there is some manual procedures required and had you had proper protection you would not have become infected.

I would also suggest you make sure your OS is completely updated with windows updates security patches and use McAfee Site Advisor to advise you which sites are malicious.

If you cannot do this on your own I would recommend getting a reliable and qualified tech to do it for you.

Good Luck!

Try using your anti virus in safe mode.