A few days ago I my anti-virus software (McAfee) detected and cleaned a Trojan on my computer. I scanned all my files and it found 3 more infected files, which we causing me to have numerous popups on my computer. I’ve scanned my computer probably 10 times in the best 3-4 days and although it says the system is clean I’m still getting popups and my computer’s acting weird. My McAfee will not open, and when it finally does, it won’t enable virus protection or allow my system to be scanned. When I open my computer’s history, I see links that claim to be internet pages that appear with the title ‘NDrBC’ and usually comes with a number (1-9) following the ‘C’. For example, one file is NDrBC3.tmp. It says this file is stored on my local disc in my Local Settings under ‘Temp’. I am pretty sure this is a virus, can anyone confirm this for me? Should I try to manually delete these files, or should I buy complete new antivirus software, and what do you suggest? Price is not an issue. Thanks!
After getting a virus, you need to turn off system restore then clean your virus. If you don’t, you will just keep getting the virus every time you reboot your computer or restore it.
Mcafee doesn’t clean this portion of your drive nor does any of the others.
Turn off system restore, than do a free scan from symantec. It gives you a free security scan and it will identify your virus.
Once you get the virus identified, look up the virus on the same site and follow the instructions on how to clean it manually.
Your Mcafee should run now and remember to turn off that system restore.
McAfee is one of the best anti virus softwares.
Try update it. You may have new virus on your computer.
Delete your temporary (.tmp) files. Notice these are completely different from the Temporary INTERNET Files that kids like to delete to prevent mommy and daddy from seeing where they have browsed! Navigate to the folder and delete if you can. Temp files are where downloaded programs install from.
An easy way to delete .tmp files is to use the free CCleaner:
http://www.ccleaner.com/
Click Cleaner, choose Windows tab and check-mark System and check-mark Temporary Files. Then Analyze and Run Cleaner.
Good luck.
Have you tried to run a full scan with a spyware program..like spybot or adware?
since its popups its probably spyware. download ad aware and do a full scan after updating the definitions..if you still have the problem get kaspersky antivirus , its the best anti virus software there is.