i uninstalled McAfee Security Center, the current outdated antivirus program and it said to restart my computer which i did so i thought everything was fine. i went to install the new software, Trend Micro Internet Security and the same screen saying to uninstall the old stuff came up again and when i looked in the control panel it said the old program was still there…….so when i went to uninstall the old stuff again the computer said it couldnt because some compenents were missing???? so now i cant install the new stuff until i get rid of the old stuff which i cant seem to do…….would call the computer company i bought it from help or wut should i do
Here you go:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105
wdw
Hope this helps.
Manual Uninstall of McAfee VirusScan 5.x, 6.x, and 7.x
Summary: This document explains how to manually remove VirusScan 5.x, 6.x and 7.x off of Windows 95/98/Me/2000/XP.
Note: Log in as the Administrator (2000 and XP)
Attempt an Automatic Uninstall
1. Click on the Start button.
2. Highlight Settings then click on Control Panel. The Control Panel will then appear.
3. Double click on the Add/Remove Programs icon. The Add/Remove Programs Properties dialog box will then appear.
4. Locate McAfee VirusScan on the list of installed programs and single click on it so it is highlighted.
5. Click the Add/Remove button.
Note: If at any time you are prompted to remove shared files, answer Yes To All.
Windows will then attempt to remove McAfee VirusScan from your computer. If McAfee VirusScan is successfully uninstalled you do not need to complete the remaining steps in this document. If you receive error messages or find that McAfee VirusScan was not completely removed then follow the steps below to manually remove the program.
Download the registry cleanup file
1. Download VirusScan.zip to your desktop.
2. Unzip VirusScan.reg to your desktop.
3. Double-click the file VirusScan.reg to remove the VirusScan registry entries.
4. When prompted, proceed by clicking Yes.
5. Follow the remaining steps to ensure VirusScan is completely removed from your pc: