I was getting nfl scores today on my pc and when I came back this afternoon this spyware or whatever it was had infected my pc. Need help anything you can provide is greatly appreciated. Tried system restore and no luck.
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delete windows police pro manually: http://www.spywarevoid.com/remove-windows-police-pro-windowspolice-pro-removal-help.html
http://www.malwarebytes.org/mbam.php
Use free version, update, do full scan.
Follow these intructions:
1. Download and install Free scanner from: http://www.pcthreat.com/parasitebyid-8226en.html
2. Turn off system restore.
3. Go into safe mode.
4. Do a full system scan.
5. Remove any threats found and you should be good to go.
If your able to access System Restore you do not have Police Pro. Seeing that you have access to the web yet, go to Norton and have their software scan your system and tell you what you do have.
Windows Police Pro is a fake program that hijacks your computer and tries to force you to buy it. It includes a trojan that blocks you from running other programs mainly because it does not want to be removed. The site below offers specific instructions on how to remove Windows Police Pro. They may seem overwhelming at first glance, but it really shouldn’t take a computer novice more than 5 minutes to perform the steps listed there.
http://www.spynomore.com/windows-police-pro.htm
(make sure to see the ‘Special Instructions’ section towards bottom of page)
MOST infections can be cleaned yourself by following the following steps.
Download the following tools (Some malware will attempt to block your access to antimalware sites so you may have to download these from a different computer and copy them to a transferable media (flashdrive, cdr/dvdr, thumb drive…)
Malwarebytes – http://www.malwarebytes.org/
Superantispyware – http://www.superantispyware.com/
Boot your computer into “Safe Mode” by pressing F8 as soon as the windows logo appears (You have to be quick).
Once you are in safe mode install MalWareBytes and run a full scan of your computer (Once again some malware attempts to prevent you from installing and using tools that remove the virus so If you are unable to install MalWareBytes Rename the file “MBAM.EXE” to something else. I typically name it “xxxxx.exe” )
After MalWareBytes has finished and cleaned what it found then install and run SuperAntiSpyWare.
There are some malware that cannot be removed from SafeMode if the machine is infected. This is often the case with rootkits as they compromise the kernel or core ‘critical’ system files. For those situations you will need to boot into a clean image to perform the virus removal. There are a few ways to do this I typically use a clean boot CD such as UBCD4WIN or Knoppix or the Avira AntiVir Rescue CD or the Kaspersky Rescue CD. Knoppix is Linux Based and has a lot of utilities and tools for fixing your computer from all sorts of problems. The other three options are Windows Based. UBCD4WIN has a lot of tools for system maintenance. The other two are specifically designed for virus removal using two very good anti-virus programs. All 4 are excellent choices and I carry all 4 with me as they each have their own strengths.
http://www.ubcd4win.com/
http://www.knoppix.net/
http://www.free-av.com/
http://support.kaspersky.com/
You are infected with spyware if:
* You see too much pop-up advertisements.
* Your browser has toolbars that you haven’t installed.
* Your homepage has changed (and you can’t change it back).
* Other settings have changed without your permission.
* Your computer is slow.
To get rid of spyware and keep your computer clean you can use an antispyware or even more.
You can download a antispyware software. There are 10 good anti-spywares.
here is the reviews: http://top5antispywarereviews.com/
You can download one and scan your system.
All are safe and can be trusted.