Ok so I called the hp contact center and I told them about the virus and all they said was get an anti-virus protection in your PC and I told them I do have one but it dosent remove it it is just telling me the name of the virus thats all, so then I hanged up cause they were no help at all, so can someone please help me I would realy apprieciate any answers, thank you!!!!!!!!!!!!!!!!!
Here are the instructions on how to manually remove these malicious applets from the JRE cache directory:
1. From the Start button, click Settings> Control Panel
2. In the Control Panel, open the "Java Plug-in Control Panel"
3. Select the Cache Tab
4. Click the Clear button inside the Cache Tab, which will clear your JRE cache directory
do u have virus protection on your PC?
do u have a virus protection on your PC?
Go to http://www.ewido.com and use the free vrsion.If its there it will remove it.
Here are some other free ones.
Spybots search and Destroy http://www.download.com/3000-8022-10122137.html?tag=pao
adaware se> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1
http://www.webroot.com/land/freescan.php
a-squared Free> http://www.emsisoft.com/en/software/free/
http://housecall.antivirus.com/housecall/start_frame.asp
http://housecall65.trendmicro.com/
X -Cleaner Micro Edition scan http://www.spywareguide.com/onlinescan.php
http://www.kaspersky.com/virusscanner
http://www.windowsecurity.com/trojanscan/
http://www.bitdefender.com/scan8/ie.html
http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.javacoolsoftware.com/spywareblaster.html
Spywareguard too.
http://www.javacoolsoftware.com/spywareguard.html
http://www.ewido.net/en/onlinescan/
I recommend this free antivirus program. It is called antivir. Oh yeah..do you have antivirus protection