I recently ran virus scan and it detected 2 files infected with the Trojan virus called "New Malware". I deleted the 2 files, yet my computer continues to alert my that it is infected. Also, on my task manager it shows IEXPLORE.EXE running but Internet Explorer is not running, and eventually it will start playing music and advertisments until I "end" the process, but it comes back 5 minutes later. Any tips on how to remove this virus from my computer?
And without rebooting and reinstalling everything.

6 Responses to “How do I remove the “New Malware” Trojan virus from my computer?”

  • misca c2005 says:

    Microsoft Malicious Software Removal Tool

    Run the tool from the Microsoft Web site http://www.microsoft.com/security/malwareremove/default.aspx , or download the tool http://go.microsoft.com/fwlink/?LinkId=40587 and run it locally on your computer.

  • SN!TechSupport says:

    format and reinstall windows

  • Lex Luthor says:

    OK’ If it’s giving you 5 min before it restarts then kill the program and before it restarts download malware bytes anti malware. Update it and run it.

    Also’ After you kill the process go do a file search and delete as many of the files as you can find that go with this infection. If you can it will buy you more time.

  • Shadow Phoenix... says:

    spyware terminator can be used, it’s free, someone recommended it to me

    if it doesnt allow you to download-like my brother’s computer, you have to reimage.

  • EntitY says:

    I would download, update and run these. When finished run ccleaner.

  • hshaffer29 says:

    its Fake jacked shit virus whatever lol

    One of the first things to do when you suspect malware is DISABLE System Restore.
    If enabled, this allows malware to hide in the computer and re-install itself.
    So, to disable it, RIGHT-click on "My Computer." Select "Properties" then under the ‘System Restore’ tab, check ‘Turn off system restore’ IF not already checked.
    The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC.
    The current best online scanners I prefer are from avg and superantispyware Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.
    First, use avg. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)

    *NOTE: Some scanners ONLY work with IE or may not fully remove malware

    (KAV Not reccomended, id prefer avg As its Better, both are free Kapersky detects 92% avg at about 96%)

    Then scan with:
    http://www.bitdefender.com/scan8/ie.html *optional*

    There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):

    http://onecare.live.com/site/en-us/defau… (Windows Live Onecare)

    http://www.emsisoft.com/en/software/ax/ (A-squared scanner)

    http://www.ewido.net/en/onlinescan/ (ewido)

    http://www.ca.com/us/securityadvisor/pes… (Spyware scan)

    http://www.ca.com/us/securityadvisor/vir… (Virus scan)

    http://www.pandasecurity.com/homeusers/s… (Panda Antivirus)

    http://www.housecall.trendmicro.com/ (TrendMicro)

    http://www.eset.com/onlinescan/ (Nod32)

    http://support.f-secure.com/enu/home/ols… (F-secure)

    After using these, it’s ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS as they conflict.

    The best things in life are FREE, and great free software can be found @:

    Superantispyware.com (Superantispyware FREE version)
    lavasoft.com (Ad-aware)
    emsisoft.com (A-squared FREE)
    safer-networking.org (Spybot S&D)
    javacoolsoftware.com (SpywareBlaster, EULAlyzer, & MRU-Blaster)
    microsoft.com (Windows Defender)
    grisoft.com (AVG AV)
    Avast.com (Avast AV)
    avira.com (Avira AV)
    activevirusshield.com (AOL Virus Shield, which is basically Kaspersky for free)
    siteadvisor.com (Tells you how safe websites are)
    phoenixlabs.org (Peerguardian blocks malware, government, and anti-p2p org’s)
    zonealarm.com (Top Notch Firewall)
    comodo.com (Another Top Notch firewall)
    iobit.com (Advanced Windows Care)
    Eusing.com (Registry cleaner)
    ccleaner.com (Junk file cleaner)

    The next ones here cost money and are about the same performance.

    Spy Sweeper
    Security Task Manager
    Kaspersky (BEST! =D )
    Bitdefender
    F-secure (Same as Kaspersky)
    Linkscanner (Blocks exploits in real time)
    Advanced Uninstaller

    If there’s ever ONE file you suspect is infected, you can go to a couple of sites that have single file scanners which use MULTIPLE engines to scan a file.
    They are virusscan.jotti.org and virustotal.com

    If you’re PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.
    Just RIGHT-click on "My Computer." Select "Properties" then under the ‘System Restore’ tab, UN-check "Turn off system restore."

    *Another thing to consider is using another browser besides Internet Explorer. IE has a lot of security holes,
    making it less safe than other browsers. I prefer Firefox. google it to download it
    It’s just as easy to use and has a lot of neat little add-ons you can toy around with. By itself, it is also safer from exploits than IE.*

    As always, things will vary for you. I hope the best for everybody. As always, others may disagree but there’s only one way to find things out—try it! As long
    as you have an UPDATED Antivirus, Antispyware, & firewall, things will go smoothly. And browse wisely. As a side note, please email me any/all websites you got the infection from or if any are popping up or hijacking your page so I can help further security software’s measures.
    Sometimes you may get a NEW and Unknown malware and I can submit it to be blacklisted to companies.
    Thx. Hope I was able to help and fix anything needed. If I have, please consider returning & leaving a nice comment and
    "Best Answer" to whomever you thinks deserves it..

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