I have norton online security which doesn’t pick it up. the constant ads to buy this rogue software are driving me crazy and I can’t remove it. It changed my desktop back ground to (your system is infected). The adds keep popping up wanting me to buy this spyware product. Please HELP!
Try using this free removal guide using Malwarebytes. Please put down additional info if you cannot access the sites, cannot download or install and cannot open Malwarebytes. Increasingly, nefarious tactics like these are preventing programs like Malwarebytes to try and remove rogue software.
Start at ‘Automated Removal Instructions for Advanced Antivirus using Malwarebytes’ Anti-Malware:’
http://www.bleepingcomputer.com/virus-removal/remove-advanced-antivirus
I would recommend scanning your computer with Spybot-Search and Destroy. Be care, do not delete your windows files. http://download.cnet.com/Spybot-Search-amp-Destroy/3000-8022_4-10122137.html
You should try using MSCONFIG in Windows XP to disable some of the unnecessary programs that automatically load on start-up. Disabling these programs will help your computer boot faster and crash less.
1. In Windows XP, go to Start > Run
2. Type MSCONFIG in the "Open:" box and then either press enter on your keyboard or click on the OK button.
3. This launches Microsoft’s System Configuration Utility. Click on the Startup tab (the tab at the far right).
4. This takes you to a page with a list of "startup items." Startup items are programs that are automatically loaded every time you turn on your computer. Some startup programs are absolutely necessary, others are simply a waste of RAM.
Remember, disable only those programs that you recognize and don’t need to have running all the time. When in doubt, leave it on.
5. Click on the OK button.
6. A message will pop up telling you that you must restart your computer before these changes will take effect. Click on "Yes" and your computer will automatically reboot.
7. That’s it! Your computer should now boot faster and crash less.
And you should also update our Antivirus software and run a virus scan,
If the problem persist contact support for a manual removal http://www.unlimitedtechnicalsupport.com
well you can try to see if system restore can make it go away. then update you antivirus and run a full system scan. also use a firewall to protect your computer from pop up. See this site’s newsletter to know what is the best brands of firewalls that you can use. http://systemsecurityinstitute.org/
You can remove this "Advance Anti virus" manually from you computer by following these steps .
Delete all the files and registry entries associated with this antivirus software.
Associated Advanced Antivirus Files:
c:\Program Files\AAV
c:\Program Files\AAV\aav.cpl
c:\Program Files\AAV\aav.exe
c:\Program Files\AAV\aav0.dat
c:\Program Files\AAV\aav1.dat
c:\WINDOWS\system32\aav.cpl
c:\Documents and Settings\Bleeping\Desktop\Advanced Antivirus.lnk
Associated Advanced Antivirus Windows Registry Information:
HKEY_CLASSES_ROOT\.key
HKEY_CURRENT_USER\Software\AAV
HKEY_CURRENT_USER\Software\AntiVirus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Antivirus"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "Antivirus"
In this case, you may find it better to continue with a manual removal process, however, one will need to be sure what you are doing when it comes to fiddling with the registry of any system.
For all the information you will need on Advanced Antivirus, and how to remove it and all its components from your system, you should check out:
http://www.pcthreat.com/parasitebyid-6942en.html
Here you will be able to download the FREE infection scanner, and should your system be infected with this dubious infection, you will be given detailed instructions on how to combat the parasite.
You should also update your anti-virus software. You can find the Free trial version of Avira AntiVir here:
http://www.free-av.com/
Remember to also keep your anti-spyware tools updated.
Good luck!