when i try to download anti virus removal remover or run any other programs, a black promp box pops up then i have to click end now to get rid of it
when i try to download anti virus removal remover or run any other programs, a black promp box pops up then i have to click end now to get rid of it

Start with malwarebytes.
Microsoft One care live may help,
But malwarebytes is the best
http://www.bleepingcomputer.com/virus-removal/uninstall-antivirus-2009
use google next time it took me 1 sec to get that link….
Sorry, but I’ve got no luck this time with malawarebyte. It worked last year on the same trojan ( another nasty Russian one from the same @ss holes who brought you this one) but I can’t get it to scan this time – it gives me an error, and when I scan with MacAffee it doesn’t find any virus or spy ware or trojans or anything.. very frustrating