How do I completely delete the old anti-virus before installing a new one?
I’ve removed the older anti-virus from my laptop through "remove program" option in the control panel. However, when I tried to install the new anti-virus using the installation disc I’ve just bought, it stated that the old anti-virus had not been removed yet. I’ve rechecked so many times but it didn’t work. The system requirements of my laptop are fine and compatible. So, what was wrong and how can I fix it?

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