i just bought a brand new computer—working fine— now i keep getting a message saying that the computer is infected! i see an icon for some "anti-virus system pro" program (which is sending me the message about the infection) opens up and scans the computer (listing all the "infections"), but when i try to open it or delete it from add/remove programs (from control panel) or even do a search of the files—nothing comes up for this program!
Your comp. is definitely infected. Go here, http://www.bleepingcomputer.com/virus-removal/remove-antivirus-system-pro
Follow the directions using malewarebytes.
Do you have an anti-virus system running on your computer differnt to the one you mention?
If not, then it sounds like you may have a virus on your machine and probably some spyware and malware too.
You can either do a system restore or run a virus scan with your existing anti-virus to check your system and remove anything that it discovers.
Would also pay you to do a separate spyware and malware scan as well just to be sure
Try installing a trial version of a good virus program.
I like Panda, Norton or Kaspersky.
It will likely find the culprit and get rid of it.
remove antivirus system pro manually: http://www.spywarevoid.com/remove-antivirus-system-pro-antivirus-system-pro-removal.html
it’s a computer infection.
These fake anti-virus/anti-spyware programs like Anti-Virus System Pro are becoming a very common problem! Here are steps to get rid of this rogue infection once and for all.
SHORT VERSION:
1 Use another computer to download Malwarebytes from http://www.malwarebytes.org
2 Rename the downloaded file to something like HELP.exe
3 Transfer the renamed file to a thumb drive or CD.
4 Boot the infected computer to SAFEMODE
5 Install the renamed file from the flash drive or CD.
6 Run the program.
7 Check each item it found and click on NEXT, which will remove the items.
LONG VERSION:
Info on this type of infection from bleepingcomputer.com:
This is a new rogue anti-spyware program. Like its predecessors, this program is installed and advertised through the use of Trojans that display fake security alerts on your computer. These security alerts state that your computer is infected and that you should click on them in order to download software that will protect you. Once you click on these alerts, the Trojan will automatically download and install the program on your computer.
This program has only one purpose and that is to trick you into thinking you are infected so that you purchase it. Please ignore any warnings that this program may display and instead use the free program below to remove this program and any associated malware.
You MAY be able to download, install and run Malwarebytes anti-malware program from http://www.malwarebytes.org, or you may need to use a clean computer to download the program from http://www.malwarebytes.org and copy it to a flash drive or CD. Then transfer the install file to the infected computer and install and run.
Occasionally you will not be able to run this program without being in SAFE MODE. To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up. You want to choose SAFE MODE WITH NETWORKING.
If you still are unable to run this program, you may need to RENAME the downloaded file to something like HELP.EXE before you transfer it to the infected computer or you may be able to RUN the program directly from the flash drive.
HTH!